Our Keys To Quality Control
Daily MRB Meetings
In-Process / In-Line Inspections
Inspection of Each Assembly
IPC/WHMA-A-620S and IPC J-STD-001 Certified
Process Performance Indicators
Quality Philosophy / Culture
On-Time Delivery
We know that quick and dependable delivery isn’t just a checkbox – it’s the heartbeat of our business. We take pride in delivering on time and going above and beyond to make difficult time windows work.
ERP system & Daily Planning
Looking for an update on your order? With our daily planning system in place, we’ve mastered the art of organizing chaos into a smooth routine. We make regular customer updates and strong
communication a daily habit and track build progress down to the second in real time.
Organized & Efficient Workforce
Efficiency isn’t just a buzzword to us; it’s our secret sauce. Picture a team that doesn’t just meet deadlines but beats them. We review and display efficiency metrics for every aspect of the manufacturing process, and we are always working towards continuous improvement.
We Deliver When Others Cannot
We have strong supplier relationships that we continue to work on every week to ensure that the build process is as smooth and efficient as possible from start to finish.
Metrics Driven
We’re all about numbers that tell a story. Our approach is not just about meeting goals; it’s about speaking the language of metrics. We proudly display our metrics for our entire team to see on various display boards throughout our facility and discuss the data in depth and in ways that our people can understand and make tangible improvements from.
Quality Matters
1. Provide the customer with quality products that meet or exceed their requirements.
Measurable Goal: Conforming product shipped ≥ 99.90% of the time.
2. Deliver the customer’s products when they request them.
Measurable Goal: Shipments delivered on time ≥ 99.00% of the time.
3. Ensure a high level of customer satisfaction.
Measurable Goal: No more than 1 negative feedback submitted for every 30,000 units shipped.
Quality Policy
"Quality is everything."
InterLnX Inc. is committed to consistently achieving customer satisfaction for product quality, on time delivery, and customer service. InterLnX Inc. is committed to continually improving the effectiveness of the quality management system. This policy is achieved through customer focus, continual improvement, and employee empowerment, training, and teamwork.
Process Approach
"Always striving for continuous improvement."
Our quality policy is reviewed during every Management Review Meeting, and is woven into our company culture at all levels. We are committed to quality, in everything that we do.
InterLnX has adopted a process-based approach that is the foundation for all business operations. Processes with carefully monitored Process Performance Indicators produce quality products and services.
Supplier Quality
At InterLnX we are unwavering in our commitment to supplier quality and delivering the highest standards of excellence. We understand that our success is intricately linked to the quality of components and materials we source from our suppliers.
We recognize that supplier quality is a collaborative effort, and we actively engage with our suppliers to drive continuous improvement. We provide support and feedback, encouraging them to adopt best practices, embrace innovation, and invest in quality assurance measures. Together, we strive for excellence in every aspect of our operations, from the initial supplier selection to the final product delivery.
Parner with suppliers that achieve excellence.
Measurable Goal:
Suppliers should maintain a DPM < 20,000
Measurable Goal:
Suppliers should maintain an OTD rate ≥ 98%
Quality Assurance Provisions are the principle method for communication acceptance criteria and purchase quality characteristics for a given InterLnX Purchase Order. Suppliers are required to review and adhere to all QAPs specified on any issued orders.
InterLnX strives to maintain a workplace environment that promotes honesty, integrity, and respect. We expect all suppliers to strive for the same excellence.
As an aerospace supplier InterLnX understands the growing concerns associated with counterfeit materials. All orders are subject to the full extent of our Counterfeit Materials Avoidance Policy